1. Introduction
Exiora LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, process, store, and protect your information when you visit our website, make a purchase, or interact with our digital products and services.
By accessing our website or purchasing from us, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website or services.
2. Information We Collect
We collect different types of information to provide and improve our digital products and customer experience. The information collected may include:
2.1 Personal Information
When you purchase a product or contact us, you may be required to provide certain personally identifiable information, such as:
- Full name
- Email address
- Billing details
- Payment information (processed securely through third-party payment processors)
- Order-related information
We do not store or collect your complete payment card details on our servers.
2.2 Technical and Usage Data
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system details
- Pages visited
- Time spent on the website
- Referring URLs
This information helps us improve performance, detect issues, and enhance user experience.
2.3 Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to:
- Improve website functionality
- Understand user preferences
- Enhance navigation
- Provide personalized content
You may choose to disable cookies through your browser settings, although some website features may not function properly.
3. How We Use Your Information
We use the collected information for legitimate business purposes, including:
3.1 Order Processing & Delivery
- Fulfilling your purchase
- Providing instant access to digital products
- Sending order confirmations and support emails
3.2 Customer Support
- Responding to inquiries
- Providing technical assistance
- Resolving accessibility issues
3.3 Service Improvement
- Enhancing website performance
- Improving product quality
- Analyzing customer behavior
3.4 Legal & Security Purposes
- Preventing fraud
- Ensuring compliance with applicable laws
- Safeguarding our systems and intellectual property
We do not sell or rent your personal information to third parties.
4. How We Protect Your Information
We implement strict security measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption on the website
- Use of trusted third-party payment processors
- Restricting internal access to personal data
- Regular monitoring for vulnerabilities
- Secure data storage practices
While no method of electronic transmission is 100% secure, we take all necessary steps to safeguard your data.
5. Sharing Your Information
Exiora LLC may share your information only in the following circumstances:
5.1 Service Providers
Trusted third parties may assist us with:
- Payment processing
- Website hosting
- Email communication tools
- Analytics services
These providers only receive the information required to perform their services and cannot share or use it for any other purpose.
5.2 Legal Requirements
We may disclose information if required to:
- Comply with law enforcement
- Respond to legal claims
- Enforce our Terms & Conditions
- Protect the rights, safety, and property of Exiora LLC or others
5.3 Business Transfers
In the event of a merger, acquisition, or business restructuring, customer data may be transferred as part of the business assets.
6. Data Retention Policy
We retain personal data only for as long as necessary to:
- Complete the services for which it was collected
- Comply with legal, tax, or reporting obligations
- Resolve disputes and enforce our agreements
After this period, data may be securely archived or permanently deleted.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
7.1 Access Your Data
Request a copy of the personal information we hold about you.
7.2 Correct or Update Data
Request corrections to inaccurate or outdated information.
7.3 Delete Data
Request the deletion of your personal data (subject to legal limitations).
7.4 Opt Out of Communications
Unsubscribe from marketing emails at any time.
7.5 Withdraw Consent
If processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, email us at sales@exiora.site.
8. Children’s Privacy
Our products are intended for individuals 18 years and older.
We do not knowingly collect personal information from children under the age of 13. If we are notified that a child’s data has been collected, we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. Exiora LLC is not responsible for the content, privacy practices, or security policies of these external sites. We encourage users to read their privacy policies before interacting with them.
10. International Data Transfers
By using our website, your data may be transferred to and processed in locations outside your country of residence. We ensure that all data transfers comply with applicable data protection regulations.
11. Updates to This Privacy Policy
Exiora LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
Continued use of our website after changes implies acceptance of the revised policy.
12. Contact Information
If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:
📧 sales@exiora.site
📌 Exiora LLC
We aim to respond to all inquiries within a reasonable timeframe.